FAQ

Here you can find the answers to the Frequently Asked Questions (aka FAQ).
If after reading this, you still have questions, feel free to send me an email :

Everything is made-to-measure, made-to-order or made in very small quantities! This means that I do not have any stocks and everything is made just for YOU. And, of course, everything is made by me, in Brussels.

Everything is handmade in Brussels by me, Fanny, the founder of atelier Trousseau. I can make sure that everything is perfect, and if something is wrong, that’s on me!

Depending on the product, it takes one day or more days to make it. However, the longest part is waiting for fabrics to arrive. Roughly, it takes four weeks from the date of your order to me sending you the package.

If you ordered a premade product (for example with secondhand fabrics), I will send the product within seven (7) working days. 

This does not include shipping time, as it’s outside of my control. 

YES ! Make sure you check the CUSTOM page, you will have all the infos there. 

We will plan together the perfect item just for you, wether it is clothes, objects or accessories… 

The made-to-order products are fully customiseable. In length, size, and sometimes even fabrics. 

The premade pieces are customiseable to a certain point. Make sure to send me an email before placing your order!

You can find all of the informations on the website in the CUSTOM section ! It is really easy and you can do it in 30 minutes max ! Once you’re done you can put your measurements on the form and I will make everything just for you.

Yes, I ship internationally ! You can see that when you checkout ! Shipping fees are added then.

Yes! You can check all of the reasons why on the About page 🙂